Shipping Policy

We are proud to offer free shipping to ! Please note that we allow an average of 3-5 business days to complete your order prior to shipping. Please rest assured that we will do our best to get your order to you as quickly as possible! Once your order is shipped, the estimated delivery time is 7 to 10 business days, depending on your country. Please note that any holiday, natural disaster or epidemic may affect delivery times.

For items on reserve or on hold:

If your order contains pre-ordered or backordered items, we will ship all of our existing items immediately and preordered or backordered items as soon as they are available. So if you ordered multiple items in one order and only received a few of them, don't worry, you will receive the rest shortly.

Track your order:

If you have provided a mobile phone number, you will receive a confirmation email and/or text message containing the tracking ID and a link to track your package's journey. To track your package, you can visit our tracking page.

Please allow 1-3 business days for tracking information to appear.

Wrong Address Disclaimer:

It is the buyer's responsibility to ensure that the shipping address entered is correct. We do our best to expedite processing and shipping times, so there is always a small window to correct incorrect shipping addresses. If you believe that the shipping address you provided is incorrect, please contact us immediately at support@pegachu.com.

return:

Once you place an order from Top Trend Store, you are responsible for return shipping costs to return it to Top Trend Store. Please see our Refund Policy for more information on how to return an item.

Lost/stolen package:

Best Trends Online Store is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address, but you have not received it, please report this to your respective carrier using the information provided to you on our tracking page. If you have any questions about how to do this, please contact our customer support team at support@pegachu.com.